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1. Use unique System Id to configure each Seller bind in your system. 2. If one buyer bind has one seller bind subscribed to (purchased route), there is n...

By default in the absence of live traffic the system will show that the bind is Offline. However, if there is live traffic, the status will be updated withi...

If one buyer bind has more than one seller bind subscribed to (purchased route) and if the buyer chooses to route traffic without tech prefix and wishes to ...

You can add another user from your main account to access your new NeuTrafiX account by simply add from "Buyer" -> "Settings" -> &...

Failover - given below is the response for various scenarios A) If a seller fails to respond (voice/SMS) – If a Rouging Group is in place, the system will ...

Note: Sender ID = Originating Address (OA) of the SMS. Client = Registered NeuTrafiX member who act as a Buyer and sending A2P SMS traffic to the Supplier...

This feature is to accommodate the majority of Telin partners that are still having different recipient email address for receiving voice, sms, and numbers ...

Member could change their bank account with the following condition :  Submit a ticket via https://neutrafix.freshdesk.com/support/tickets/new Fill in...

Please contact NeuTrafix Support for more information.

Now NeuTrafiX can accomodate any novation request if the member has changed the entity or just as simple as changing their bank account. Please see below te...