Failover - given below is the response for various scenarios
A) If a seller fails to respond (voice/SMS) – If a Rouging Group is in place, the system will automatically select next seller in the line-up. Hence highly recommended to have Routing Groups in place.
B) If a seller IP fails for some reason – Same as above.
C) If a buyer IP fails for some reason – A buyer can create multiple trunks in/with NeuTrafiX and configure those as primary/secondary or master/slave in their own system to bring about automatic failover.
D) If NeuTrafiX IP fails for some reason – NeuTrafiX uses a floating IP which means if the master fails for some reason, we move the floating service IP to standby server, and it becomes master. So, members need not make any changes.
E) Lastly, we will offer members a choice to configure multiple IPs on a single bind/trunk. This feature is currently under development. All members will be notified when it is ready.