Support

1. Postpaid 1.0/1.1: Implementation of Blocking Non-Telin Sellers from Credit Limit Purchases: 

https://neutrafix.freshdesk.com/support/solutions/articles/67000735673-postpaid-1-1-enhancement-of-the-telin-as-a-seller-and-blocking-non-telin-sellers-from-credit-limit-purchases

2. Credit Limit feature on the prepaid charging mechanism 

https://neutrafix.freshdesk.com/support/solutions/articles/67000735671-credit-limit-feature-on-the-prepaid-charging-mechanism

3. Submitting Route Promotion using Route Promotion Form as a Seller > Need Video

https://neutrafix.freshdesk.com/support/solutions/articles/67000731621-submitting-a-promotion-using-route-promotion-form-as-a-seller

4. Tiered Notification for Low Balance : TN-1085 > Need Video

https://neutrafix.freshdesk.com/support/solutions/articles/67000734628-low-balance-tiered-notification-for-buyer

5. Sender ID bulk upload : TN-1080 

https://neutrafix.freshdesk.com/support/solutions/articles/67000735034-sender-id-bulk-upload-and-delete

6. Showing private routes on the seller market view : 1088

https://neutrafix.freshdesk.com/support/solutions/articles/67000735683-how-to-make-sure-your-private-route-are-uploaded-successfully-

7. Virtual Number Promotion Flash 

https://neutrafix.freshdesk.com/support/solutions/articles/67000731621-submitting-a-promotion-using-route-promotion-form-as-a-seller-

8. TN-1045 - Enhancement regarding the virtual number wishlist & TN-973 - Add buyer info to the email notification

https://neutrafix.freshdesk.com/support/solutions/articles/67000734629-how-to-see-buyer-s-virtual-number-wishlist-as-a-seller

9. TN-1062 - Customized Numbers Billing Interval Pulse

https://neutrafix.freshdesk.com/support/solutions/articles/67000734755-customize-virtual-numbers-billing-interval-or-billing-pulse

10. TN-1094 - Destination Commission Plan

https://neutrafix.freshdesk.com/support/solutions/articles/67000735672-specific-destination-commission-plan

11. Obsolete Route Notification (Rate Sheet Status Optimization) > Need Video

https://neutrafix.freshdesk.com/support/solutions/articles/67000738545-about-obsolete-route-on-seller-account

12. NTX Novation Agreement / Changing Entity Process

https://neutrafix.freshdesk.com/support/solutions/articles/67000738544-how-to-novate-your-account-in-neutrafix

13. How to block Buyer

https://neutrafix.freshdesk.com/support/solutions/articles/67000738543-how-to-block-the-subscribed-buyer-from-seller

14. NTX Buyer Dashboard / GTS Feature Set

https://neutrafix.freshdesk.com/support/solutions/articles/67000739317-advanced-voice-and-sms-dashboard-for-buyer

15. Add Trouble Ticket button on Message page

https://neutrafix.freshdesk.com/support/solutions/articles/67000739318-how-to-raise-ticket-via-direct-message

16. Enhanced Upload Rates System for Sellers via Email

https://neutrafix.freshdesk.com/support/solutions/articles/67000702454-upload-rates-system-for-sellers-via-email