Buyer FAQ

Routing Groups
Routing Groups contains the NeuTrafiX Sellers and Routes that completely define how the system will route SIP calls or SMS messages from a particular Buyer&...
Fri, Jun 28, 2024 at 8:51 AM
Do I need to have a separate balance for each of my accounts (IP's)
One single balance can be shared between all your accounts. There is a feature where you can link all sub-accounts to one account wallet, balance.  You...
Wed, Feb 3, 2021 at 2:59 PM
How to alert/notify when the buyer balance reach certain of amount?
Before using balance notification, remember that you have to create a Buyer Account first. Click here to see how to create Buyer Account. To enable th...
Mon, Mar 21, 2022 at 10:32 AM
What is CPS ? and How to Increase It as a Buyer?
Calls Per Second or CPS refers to how many telephone calls can be handled in a second. CPS is one measure of the performance of Switching systems. In NeuTra...
Thu, Jun 6, 2024 at 9:15 AM
How Is The Procedure to Share The Main Buyer Account Balance to Other Buyer Account In The Same Company?
Let's say that you have a primary buyer account, that already have a some balance in the pocket, and you want to share those balance into another buyer ...
Tue, May 11, 2021 at 3:19 PM
How to Stop Sending Rate Email Notification?
This feature allow the buyers a greater control over the receipt of email rate updates for specific routes they have previously purchased. The buyers will a...
Fri, Nov 17, 2023 at 10:11 AM