Is it possible to use only one prefix or no prefix, and have the routing made from the platform using the destination prefix? : Support

Is it possible to use only one prefix or no prefix, and have the routing made from the platform using the destination prefix? Print

Created by: Helpdesk NeuTrafiX

Modified on: Tue, Mar 2, 2021 at 10:35 AM

For SIP/Voice interconnect it's mandatory to always use a tech prefix, this is how NeuTrafiX differentiates between sellers to route through on the platform. For voice, you can use the routing groups feature to use up to 3 sellers under one Routing Group special prefix.

Note that the restriction of 3 is applicable to Failover/Order routing group only. Not to LCR or % distribution (load balancing).

Check this KB article for more details on this matter: https://neutrafix.freshdesk.com/support/solutions/articles/67000251429-routing-groups

Helpdesk is the author of this solution article.

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Is it possible to use only one prefix or no prefix, and have the routing made from the platform using the destination prefix? Print

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