Before you withdraw your money or request a payment (payout), please check your Bank Information here.

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To request a payment for traffic being terminated on your routes, follow the below steps:

 

1. Sign in to your seller account with your root user account (sub-users won't be able to request payouts)


2. Click on Money >> Withdraw & choose the delivery type and applicable choice.

 

 

3. Enter the payout amount you wish to receive from your balance.

 

You do not need to re-enter bank details. it is already saved on file.

 

4. Click Send Request.


5. You can monitor the status of your payment on the payout history page.


 

Payout Status:

 

In Review: NeuTrafiX Finance team is reviewing the payout request currently, it's under review.

 

Pending: NeuTrafiX Finance team has submitted the payment request to Bank and waiting for confirmation.

 

Completed: NeuTrafiX Finance team has confirmed that the amount has been wired successfully to the vendor.

 

Please watch the following video for more details.




For billing inquiries, always contact support@neutrafix.freshdesk.com.