To request a payment for traffic being terminated on your routes, follow the below steps:
1. Sign in to your seller account with your root user account (sub-users won't be able to request payouts)
2. Click on Money >> Withdraw & choose the delivery type and applicable choice.
3. Enter the payout amount you wish to receive from your balance.
You do not need to re-enter bank details. it is already saved on file.
4. Click Send Request.
5. You can monitor the status of your payment on the payout history page.
Payout Status:
In Review: NeuTrafiX Finance team is reviewing the payout request currently, it's under review.
Pending: NeuTrafiX Finance team has submitted the payment request to Bank and waiting for confirmation.
Completed: NeuTrafiX Finance team has confirmed that the amount has been wired successfully to the vendor.
Please watch the following video for more details.
For billing inquiries, always contact support@neutrafix.freshdesk.com.