There are a few option to upload your Ratesheet on NeuTrafiX.
1. Ratesheet Upload using Default Template
2. Ratesheet Upload using Customize Tariff Template Import Setting
3. Ratesheet Upload using Email. Please find the Article and Video here Upload Rates System (NTX-V2.0)
This guide will provide step-by-step instructions on how to upload your rates. However, before we proceed with that, it's essential that your route is properly set up and ready. A well-configured route is foundational to rate-setting and directly influences the accuracy of your billing. If you haven't set up your route yet or want to review the process, please refer to this guide: How to Create/Add Route.
Armed with a ready route, you can confidently proceed with the rate uploading process, as detailed in the following sections of this guide. Let's get started!
First thing you need to do, you need to prepare your Ratesheet. There are two ways to download the Ratesheet Template:
- First you can download the empty Template on the attachment at the bottom of this page
- Or you can Click on Download (HyperLink) to download the tariff sheet for the routes you want to offer by going to Routes > My Routes > Edit > Upload Tariff, and find this button
Here is an example of a fresh sheet to upload a new route for the first time (Template are provided in the attachment):
Column A: Prefix
Column B: Effective From
Column C: Price 1
Column D: Price N
Column E: Interval 1
Column F: Interval N
Column G: Forbidden
Column H: Discontinued
Understanding Price 1/N , InterVal 1/N billing formula:
AmountCharged = Interval1 x Price 1 / 60 + IntervalN x PriceN / 60The total amount charged is determined by multiplying the billed duration by the price. However, since the price for subsequent intervals is set to $0, only the first second of the call is billed according to the configured price list. Always note that the price 1 & price N unit is USD/min for voice and USD/min per (submission) for SMS.
Good Example:
Let's say you want to charge $0.10 per minute for a phone call and you decide to bill per minute. In this case, Interval1 and IntervalN represent minutes, and you set both Price1 and PriceN to $0.10.
Prefix, Price 1, Price N, Interval 1, Interval N are the mandatory fields for uploading the SIP rate, you may ignore another column.
Understanding the "Effective From" Field
The term "ASAP" is used when you wish to have routes updated on the marketplace as swiftly as feasible, typically instantaneously.
In the case of a new rate or a rate reduction, the change will be immediately visible in the market view. - For a rate increase, our system identifies it automatically. However, the new rate will only come into effect 7 days after being updated.
The "Effective From" field also accepts date and time entries, such as '2015-01-01 01:01:01'. For rates that are not marked as 'Forbidden' or 'Discontinued', modifications can only be implemented after a 48-hour period.
A special value supported is "ASAP". If ASAP is assigned as a value and the rate is tagged as 'Forbidden' or 'Discontinued', the rate will be immediately blocked. If the rate is not tagged as such and allows traffic, it will become effective 48 hours from the current time.
The below Guide Explains the upload fields, or you can download the attached sample from this page and edit with your route information.
The next step will be uploading the rates for the route:
1. Sign in to your account on members.neutrafix.telin.net
2. From your Seller account, click on Routes > My Routes
3. Select your Route, click on the settings icon under the Action column to start uploading your routes
4. If you have your own Ratesheet Template, you can adjust it on the Tariff Setting menu. Select the appropriate columns to match your File, so the system can detect and process your file correctly. Don't forget to tick 'Activate' and click 'Update' on the bottom of this page.
Understanding the "Effective From" Field
- The term "ASAP" is used when you wish to have routes updated on the marketplace as swiftly as feasible, typically instantaneously.
- In the case of a new rate or a rate reduction, the change will be immediately visible in the market view.
- For a rate increase, our system identifies it automatically. However, the new rate will only come into effect 7 days after being updated.
Enforce Dates ASAP Checkbox
Activate the "Enforce Dates ASAP" feature if your rate sheet potentially includes rates with effective dates in the past. Since the system doesn't accept past dates, enabling this option will automatically set the effective date to "ASAP". This ensures successful uploading of the rate in these instances. If you tick this box, our system will automatically mark it as an "ASAP" terms for the following conditions:
- Effective Date is Blank or Effective Date is in the past
- For rate decrease, it will be set as an "ASAP" terms and will be effective immediately after you upload the ratesheet
- For rate increase, it will be set as an "ASAP" terms and will be effective D+7 after you upload the ratesheet
- Effective Date is less than 7 Days
- For rate decrease, it will be set as an "ASAP" terms and will be effective immediately after you upload the ratesheet
- For rate increase, it will be effective D+7 only after you upload the ratesheet
- Effective Date is more than 7 Days
- For rate decrease and increase, it will be effective according with the Dates that you put on the RateSheet
You can also custom the "Effective From" format following the format on your ratesheet and it also accept date only entries (without specific time), for example '24.12.2024'. In that case, the system wil automatically set it to be effective at 00:00:00. For rates that are not marked as 'Forbidden' or 'Discontinued', modifications can only be implemented after a 48-hour period.
Auto Adjust Fee CheckBox
If you tick this checkbox, our system will automatically adding the Platform Fee to all of your Rate Based on the NeuTrafiX Commission Plan that has been set for your account.
The Interval 1/N feature is specifically designed for situations where your uploaded rate sheets use a single column to represent time increments, such as 1/1 or 60/60. When this option is activated, it will automatically divide these increments into separate Interval1 and IntervalN columns.
The "Use Destination Default Intervals" function is created to automatically populate the necessary billing intervals for each dial code, adhering to the Neutrafix standard format. This feature can be particularly useful if the sheet you're uploading doesn't contain any values for billing intervals, also known as time increments.
The fields "Discontinued Default Value" and "Forbidden Default Value" are mandatory for Neutrafix to determine which rates should be blocked or discontinued. If your rate sheets lack columns for these values, you can set a default value of 0 (disabled) or 1 (enabled) for the uploaded tariff.
5. Go to Upload Tariff menu, and click on the "browse" button next to "Upload Tariff"
6. Select the CSV/XLS file template that you already prepared before and wish to upload
7. If it's done, click Update 
Understanding Number Translation Parameters
NOTE: by default NeuTrafiX will send you the calls as a seller with no prefix, if you want to receive a certain prefix please add it in the field "Outgoing Prefix" option. e.g see below image:
WARNING !!
When you set the routes to forbidden or discontinued they are immediately removed from market view. they will no longer be available.
The old records are deleted completely from the database within 24 hours. so you will have to re-upload the BLOCKED or Discontinued rates again.