NeuTrafiX enable you to reset your password on the login page if you forgot your password. Please follow below steps to reset your password:

  1. Go to
  2. Click forgot your password button like below
  3. Input your username and registered phone number. If you forgot the registered number, please create a ticket here 
  4. There will be a Code that sent to your number, please input that code to reset your password
  5. Go to your email inbox, find an email with subject "Neutrafix PASSWORD RECOVERY"
  6. Please click the link given on the email, then you will be directed to NeuTrafiX page that shows your new password