The bind down was caused by the idle connectivity. But it will be back to up immediately once SMS traffic hits your NeuTrafiX route. So, if you detect a bind down, you could try to rebind and trigger it manually via NeuTrafiX portal by following these steps:
- Login to your Seller account
- Go to Routes > My Routes
- Click on SMPP Test Bind icon on the Action column
If the connectivity remains unbind, please let us know by contacting our support on support <support@neutrafix.freshdesk.com>