Welcome to the knowledge base article on "How to Purchase a Virtual Number" in the NeuTrafix marketplace. Virtual numbers are an essential component of modern communication, offering flexibility and convenience for businesses and individuals alike. Whether you're looking to establish a global presence, enhance customer support, or streamline your communication channels, this guide will provide you with step-by-step instructions on how to navigate the NeuTrafix marketplace and successfully purchase a virtual number that meets your specific requirements. From understanding the available options to making informed decisions and finalizing the purchase, this article will equip you with the knowledge and confidence to make a seamless virtual number acquisition.

Let's dive in and explore the process together!

  1. Sign in to your account on and go to the Buyer Menu

  2. Go to Numbers and Click Market View

  3. Fill in the field based on the numbers detail you wish to buy, then click Submit. (You must input at least one filter to search any number on the Market View)

  4. If you already find the number, click Buy on the right side of the table

  5. Then you'll be prompted to confirm the purchase and to setup the routing for these numbers for both SIP and SMPP, as shown below. IMPORTANT NOTES: If there are some Documents Verification Required from the seller, you need to submit all the Documents to the Seller via Email.

  6. Once the number purchased successfully, you will receive an Email for further process

  7. Please send any Documents needed by the seller (if any) through the email provided by them.

  8. Once the Documents are verified by the Seller, you can start utilizing the Number

  9. Note for Point to (SIP) or (SMPP), please configure the authentication rules as follows:

    sip:your-virtual-number@your-domain-switch:port or smpp:systemid:password:your-virtual-number@your-domain-switch:port

    Replace "your-virtual-number" with the actual virtual number you want to configure.

    Replace "your-domain-switch" with your actual domain switch.

    Replace "port" with your actual opened port.

    Ex: sip:380671234567@

    *Please also note that special character are not allowed in the systemid and password

  10. In some case, you need to submit a few documents to the Seller including BR Business Registration and your Office Address with the PIC contact (Phone number and Email ID) via Email

    P.S: Your billing account must have sufficient funds to complete the purchase.

Notes to buyers field:

The seller has the option to provide additional information about the numbers in the "Notes to buyers" field, which is a free from text field. This allows the seller to include any special notes such as Access Restriction Matrix or whether the number is accessible by all networks. They can also mention if there is a specific document that needs to be sent to a particular location. 

These notes are also visible in the API search. If no special notes are provided, it generally indicates that the number is accessible from all networks without any access restrictions. However, NTX sellers are encouraged to provide more details if there are any special user guides available. 

Furthermore, if there are any specific requirements regarding the presentation of information, you are advised to inform us so that we can make necessary enhancements to meet their needs.

Please watch the following video for more details.