Sending buyers a message from Seller Account

In order to send a buyer a direct message they must be already subscribed to your route(s), please follow these steps below to send subscribed buyers a message from your seller account:

1. Sign in to your account as a seller.

2. Click on routes.

3. Click on the settings icon under the action column.

4. Scroll down to "Subscribed Buyers"

5. Click on the buyer name/ account id that you wish to send them a message.

6. Click on the "Send Message" button under the logo name.

  • Fill Subject
  • Fill Message 
  • Hit Send

Once you have done that NeuTrafiX will relay the message un-modified to the buyer's email address on file immediately.