FAQ
The SMS charging method in our platform is submission based
Tue, Feb 2, 2021 at 4:13 PM
For SIP/Voice interconnect it's mandatory to always use a tech prefix, this is how NeuTrafiX differentiates between sellers to route through on the pla...
Tue, Mar 2, 2021 at 10:35 AM
# is preferred but not mandatory for SIP/Voice. you can just use the tech prefix without # in SIP but not in SMPP.
Wed, Feb 3, 2021 at 2:52 PM
One single balance can be shared between all your accounts. There is a feature where you can link all sub-accounts to one account wallet, balance. You...
Wed, Feb 3, 2021 at 2:59 PM
Neutrafix is governed by and shall be construed in accordance with, Law of Hong Kong. To ensure compliance and legalities of the transaction, we need to mai...
Fri, Feb 26, 2021 at 5:25 PM
MRC stands for a Monthly Recurring Charge, basically a monthly basis charging while NRC stands for a Non-recurring Charge is a one time invoice, which is ba...
Tue, Mar 9, 2021 at 10:25 AM
1. Use unique System Id to configure each Seller bind in your system. 2. If one buyer bind has one seller bind subscribed to (purchased route), there is n...
Thu, Mar 25, 2021 at 4:32 PM
By default in the absence of live traffic the system will show that the bind is Offline. However, if there is live traffic, the status will be updated withi...
Thu, Mar 25, 2021 at 4:04 PM
If one buyer bind has more than one seller bind subscribed to (purchased route) and if the buyer chooses to route traffic without tech prefix and wishes to ...
Thu, Mar 25, 2021 at 3:37 PM
Before using balance notification, remember that you have to create a Buyer Account first. Click here to see how to create Buyer Account. To enable th...
Mon, Mar 21, 2022 at 10:32 AM