FAQ

How To Block Voice Traffic Based on origin Caller ID (CLID)?
Recently the traffic originated from certain countries terminating in some destination networks will be priced $10 in some cases. To avoid this issue we sel...
Thu, Dec 3, 2020 at 8:43 AM
Does NeuTrafiX SMS Exchange support concatenated messages ?
Yes, NeuTrafiX supports sending concatenated messages, using message_payload, UDH, and dynamically.   In case you get a failure on a seller when using mes...
Sat, Dec 19, 2020 at 9:01 PM
How to send buyer a message ?
Sending buyers a message from Seller Account In order to send a buyer a direct message they must be already subscribed to your route(s), please follow t...
Thu, Dec 3, 2020 at 8:49 AM
How to View Live Calls on NeuTrafiX (Buyer)
NeutrafiX allows you to check voice calls (SIP Calls) in real-time for your account and view the details of each call. Prerequisites  You must have...
Thu, Dec 3, 2020 at 8:51 AM
Routing Groups
Routing Groups contains the NeuTrafiX Sellers and Routes that completely define how the system will route SIP calls or SMS messages from a particular Buyer&...
Thu, Dec 3, 2020 at 8:54 AM
How to Switch to Seller Panel
Every NeuTrafiX account come equipped with Buyer & Seller accounts. The buyer is able to prepay for the services and interconnect with Voice, SMS, DID p...
Thu, Dec 3, 2020 at 8:57 AM
Sender ID Type
Dynamics Alphanumeric - You can define sender ID as you wish using alphabetic and numeric combination from a minimum of 4 characters to maximum 11 character...
Mon, Feb 1, 2021 at 1:11 PM
Route Type - A2P And P2P Description
A2P Premium (Direct) - This route might have the best delivery time and status for your traffic. In this route type, you can find any direct routes (0 Hop) ...
Thu, Jun 3, 2021 at 11:04 AM
How Long For The New Rate to be Available After Seller Update It?
1. Seller upload New Rate for a new route class : Rate can be effective immediately in NeutrafiX or seller could setup the effective date of the new rate....
Tue, Feb 2, 2021 at 1:43 PM
What is the SMS Charging Method?
The SMS charging method in our platform is submission based
Tue, Feb 2, 2021 at 4:13 PM